FAQs
Seating starts at the front of showroom and works towards the back. To be seated together, your party must enter together.
Please note that guests may be seated with other guests from a separate party at the same table. Most of our tables seat 4 people.
Present a digital copy of your ticket on your phone or tablet at the time of entry. This bar code will be scanned when you arrive.
If you are unable to access your tickets on a mobile device, please bring your ID to the box office staff on the night of the event and they will print the tickets for you.
The minimum age for admission is 21 (unless otherwise specified on the ticket page) and everyone in your party will need a valid photo ID to enter.
Please be sure to have these items with you on the night of your event.
We will NOT allow entry into our showroom 30 minutes after the scheduled start of the show. Please arrive before the scheduled showtime.
All sales are final. No refunds and no exchanges.
*Ticket price listed is for admission only and does not include dinner unless otherwise specified. Food and drinks purchased the night of the show do not impact the price of admission.
Any disruption during the show is cause for immediate removal without refund.
In the event that a show is canceled, we can only issue refunds back to the original point of sale.
When purchasing tickets online, please make your selection very carefully. Tickets purchased for the incorrect day, time or section cannot be exchanged for a different show date, time or section.
All acts and show times are subject to change.
Please arrive before showtime for the show you’re attending. Seating ends 30 minutes after the scheduled start of each show.
Advanced ticketing and reservations are always recommended as our shows do fill up quickly. You cannot purchase or reserve tickets over the phone.
You can purchase tickets here on our website and in-person at the box office during operating hours, but we recommend purchasing in advance. We only sell tickets at the box office on the night of the show if we have availability.
Dinner is available to everyone immediately after you are seated at your table inside the showroom. Our friendly staff will be there to serve you throughout the show. You can view our full menu by clicking on the Menu tab at the top of the page to plan your order ahead of time.
There is an automatic 18% included gratuity added to every check inside the showroom.
No pictures or video recordings are allowed during the show
Please keep in mind that the performers may be video recording their show and some audience reactions may be captured
Free parking is available around Zona Rosa Town Center.
Surface lots and street parking are located throughout the mall.
Purchasing tickets from our official website is the easiest way to avoid any of these potential issues that could cause you to overpay or not be able to attend the event.
By following these tips, you can help to protect yourself from the risks associated with third party ticket resellers.
There are a number of reasons why you should be careful to avoid third party ticket resellers.
These Include:
- Tickets may be counterfeit. Counterfeit tickets are often made to look very similar to real tickets, but they are not valid. If you purchase a counterfeit ticket, you will not be allowed into the show.
- Tickets may be overpriced and third party ticket resellers often charge much higher prices for tickets than the face value.
- Tickets may not be delivered when you buy from a third party, and there is always a risk that you will not receive the tickets you purchase from a reseller.